Audio-Visual Specialist/

Role purpose:

Assist the Head of Digital by:

• Providing strong, experience-based Audio-Visual (AV) technical support to QOSM’s museographical AV and digital array.

• Performing daily start-up checks, preventive and responsive maintenance activities (experience with Watchout blending v4 is essential) to ensure a seamless, high-quality, and up-to-date AV experience at QOSM.

• Supporting the future-proofing of digital media exhibits, including content, software, and hardware

Duties & responsibilities:
 

• Carry out the Museum’s AV and interactive opening and closing procedures, ensuring all systems are fully operational before public access and properly shut down at the end of the day.

• Ensure all visual elements, screens, and projection systems are functioning and displaying the correct content.

• Conduct regular (typically every 2 hours) and periodic checks to verify that all galleries are operating smoothly from an AV perspective.

• Proactively identify and troubleshoot potential technical and safety issues, implement timely resolutions, and maintain the operational integrity of the Museum’s gallery and exhibition experiences.

• Support AV setup requirements for exhibitions.

• Plan and execute routine system checks, maintenance tasks, and frontline repairs.

• Install software and hardware updates or upgrades across physical and conceptual attractions as required.

• Upload new content (text, images, and other digital assets) via content management software, in coordination with the Senior Digital Media Specialist.

• Maintain accurate work logs, document system checks and findings, and ensure reporting aligns with approved internal systems.

• Contribute to quarterly and annual reports on the condition and inventory of AV equipment.

• Perform cleaning, maintenance, repair, and necessary upgrades or replacements of low-level server and rack apparatus to maintain optimal performance.

• Ensure secure data practices and safe internet usage.

• Verify that all machines, switches, and appliances are used safely and securely.

• Maintain a clean, safe working environment and adhere to approved health and safety protocols. Working at height may be required (within 5 meters of the finish floor).

• Follow proper safety procedures, including the appropriate care and handling of tools, equipment, and materials.

• Inspect equipment, mounts, and supports to ensure compliance with safety standards; immediately report and coordinate the resolution of any issues with the Head of Digital.

• Ensure all practices align with Qatar Museums' (QM) policies and procedures.